Introduction
Welcome to BB FIRST. By accessing or purchasing from www.bbfirst.in, you agree to the following Terms & Conditions. Please read them carefully.
General Terms
By purchasing our products, you agree to comply with these Terms & Conditions.
We reserve the right to update or change these terms at any time without prior notice.
Products & Pricing
All products listed on our website are described as accurately as possible.
Prices are subject to change without notice.
We reserve the right to discontinue products at any time.
Orders & Payments
Orders can be placed via our website or through direct contact channels (Instagram DMs, WhatsApp, phone).
All payments must be made in INR using approved payment methods.
BB FIRST reserves the right to cancel any order if fraudulent activity is suspected.
Shipping & Delivery
Shipping timelines depend on customer location.
Estimated delivery time: 5–10 business days within India.
BB FIRST is not responsible for delays caused by courier/logistics providers.
Liability
BB FIRST is not liable for damages or injuries caused by misuse of products.
Our liability is limited to the value of the product purchased.
Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Baghpat, Uttar Pradesh, India.
Information We Collect
Personal details (name, email, phone number, address) during checkout or inquiries.
Payment information (processed securely via payment gateways, not stored by us).
Browsing activity via cookies to improve user experience.
How We Use Your Information
To process orders and deliver products.
To communicate order updates, promotions, and customer support.
To improve our website and product offerings.
Data Protection
We use secure servers and payment gateways to protect customer data.
We do not sell, rent, or trade customer information to third parties.
Third-Party Services
We may use third-party logistics and payment providers. These providers have their own privacy policies.
Your Rights
Customers may request access, correction, or deletion of their personal data.
For data-related requests, email us at contact@bbfirst.in. Or contact us at +91 9084050809
Shipping & Return Policy:
Shipping
Orders are processed within 2–3 working days after confirmation.
Shipping is carried out by our shipping partners. Please go thorough the terms and conditions of shipping company seperately for more details.
Estimated delivery: 5–10 working days across India, which is subject to change due to unforseen circumstances.
Shipping charges may apply depending on the order value and delivery location.
Returns & Exchanges
We accept returns/exchanges only for:
Wrong product delivered
Damaged product on delivery (must report within 48 hours)
Products must be unused, in original packaging, with proof of purchase.
No returns accepted for products damaged due to misuse, wear & tear, or incorrect storage.
Refunds
Once the returned product is inspected and approved, refunds are initiated within 7–10 working days.
Refunds will be credited via the original mode of payment.
Cancellations
Orders can be cancelled within 24 hours of purchase.